1. Information We Collect
We collect information you provide directly to us, including:
-
Name and contact information (phone number, email address, postal
address)
- Service preferences and project details
- Communication preferences, including SMS opt-in status
- Device and usage information when you visit our website
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and fulfill service requests
-
Send you text messages and SMS communications if you have opted in
- Communicate about appointments, estimates, and service updates
- Protect against fraud and unauthorized access
3. SMS Opt-In Disclosure
SMS Communication Consent
By providing your phone number and checking the opt-in box, you
consent to receive SMS text messages from BBAV Roofing LLC at the
phone number you provide.
Your consent to receive SMS messages is not required as a condition
of purchasing any services.
Message types include:
- Appointment reminders and scheduling
- Service estimates and quotes
- Project updates and completion notifications
- Promotional offers and special offers (with separate consent)
-
Opt-In: You must affirmatively consent by checking
the opt-in box
-
Opt-Out: Reply STOP to any message to opt out
-
Help: Reply HELP or contact us directly for
assistance
-
Message Frequency: Message frequency varies based
on your inquiries and service needs
-
Rates: Standard messaging and data rates from your
carrier may apply
-
Age Requirement: Must be 18 years or older to
consent
4. Cookies and Tracking Technology
We use cookies and similar tracking technologies to:
- Understand how you use our website
- Remember your preferences and settings
- Analyze site traffic and effectiveness
- Provide personalized content and advertisements
You can control cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to
protect your personal information, including:
- Encryption of sensitive data during transmission
- Secure storage of personal information
- Regular security assessments and updates
- Access controls limiting employee access to personal data
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
-
Correction: Request correction of inaccurate
information
-
Deletion: Request deletion of your personal data
-
Opt-Out: Unsubscribe from marketing communications at
any time
-
SMS Opt-Out: Reply STOP to any SMS message to opt out
To exercise any of these rights, please contact us at
[email protected]
or call
(678) 730-0556.
7. SMS Sharing Statement
We do not sell, rent, or trade your phone number or SMS consent to third
parties for their marketing purposes. Your phone number and consent
information may be shared with:
-
SMS service providers who assist us in sending messages (bound by
strict confidentiality agreements and only used to deliver messages on
our behalf)
-
Legal authorities when required by law or to protect our rights and
safety
8. Third-Party Services
We may use third-party services for analytics, SMS delivery, and other
business functions. These services may collect information about your
visit to our website according to their own privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We
do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you
of any changes by posting the new policy on this page and updating the
"Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: